Seller Terms of Agreement

The domain name (hereinafter referred to as 'Website') is owned by Founders of Gohitbid (hereinafter referred to as 'Gohitbid '). For the purpose of the Terms of Agreement (hereinafter referred to as "ToA"), wherever the context so requires, 'you' and 'your' shall relate to any natural or legal person who has agreed to become a seller/ SECOND PARTY on the Website- by providing registration data while registering on the Website using computer systems. The word 'user' shall collectively imply a seller, a buyer, and any visitor on the Website and the terms 'we', 'us' and 'our' shall mean Gohitbid .

When you use any of the services provided by us through the Website -- including but not limited to (e.g. customer reviews) you will be subject to the rules, guidelines, policies, terms and conditions applicable to such services and they shall be deemed incorporated into the ToA and considered a part and parcel of the ToA. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of the ToA at any time and without any prior written notice to you. It is your responsibility to review the ToA periodically for updates/changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with the ToA, we grant you a personal, non-exclusive, non-transferable, and limited privilege to enter and use the Website.

NOW IT IS HEREBY AGREED by and between the parties as follows:


About US: At our customers always come first. Changing the way people shop is not easy, but with an ambitious team and strong goals we hope to achieve our mission. Our focus is on providing customer – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provides sellers a world-class e-commerce platform. We are committed to ensure 100% Purchase Protection for your shopping done on so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience. Customers can now buy products from popular brands across categories at Don't forget to check out our "offer section" which is full of exiting offers and give you a chance to buy your favorite product at very minimum price.

Ethics: As a start-up company believes in entrepreneurship and allowing ideas to grow. Here in the company we hold weekend projects where the team develops a chosen project in a weekend to get a feel of what it takes to start-up a business, no matter what their skills are.


"Seller" means any legal person who agrees and binds to terms and conditions of this agreement.

"Buyer" means any legal person who is registered on the website as buyer and who purchase any product from the website.

"Replacement" is the action or process of replacing something in place of another. A buyer can request for replacement whenever she/he is not happy with an item,
the reasons for which could be damaged shipping, defective item, item(s) missing, wrong item shipped and the like.


The use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a seller on the Website, transact or use the Website. As a minor if you wish to use the Website or make a transaction, such use or transaction may be made by your legal guardian or parents.
'Gohitbid' reserves the right to terminate your registration and/or refuse you access to the Website if it is brought to Gohitbid's notice or discovered that you are under the age of 18 years. If you register as a business entity, you represent that you are duly authorized by the business entity to accept the ToA and you have the authority to bind the business entity to the ToA.


Gohitbid grants seller a limited, non-transferable, non-exclusive, non-sub licensable, no assignable and personal license to use "Powered by Gohitbid " and/or "Gohitbid .com" name and/or logo on seller's invoice for transactions concluded on the Website. Further, Gohitbid grants seller a limited, non-transferable, non-exclusive, non-sub licensable, non-assignable and personal license to use "Gohitbid .com" name and/or logo on packing material used by Seller for delivery of Products sold on the Website.


The Website is a platform that users utilize to meet and interact with one another for their transactions. Gohitbid is a facilitator that facilitates transactions between users on the Website under its pre-defined/pre-settled/-pre-proclaimed structure/modality of business to which users agree. Consequently:

1. All commercial/contractual terms are offered by you and agreed upon between you and buyers alone. The commercial/contractual terms include (without limitation) price, shipping costs, payment methods and terms, date, period, and mode of delivery, and warranties and after-sales services related to products and services. Gohitbid does not determine, advice, have any control, or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and buyers.

2. Gohitbid does not make any representations or warranties regarding specifics (such as quality, value, and salability) of the items or services proposed to be sold, offered to be sold, or purchased on the Website. Gohitbid does not implicitly or explicitly support or endorse the sale or purchase of any items and services on the Website. Gohitbid accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

3. Gohitbid is not responsible for any non-performance or breach of any contract between you and buyers. Gohitbid cannot and does not guarantee that you and buyers concerned will perform transaction(s) concluded on the Website. Gohitbid shall not and is not required to mediate or resolve disputes or disagreements between you and buyers.

4. Gohitbid does not make any representations or warranties regarding item-specifics (such as legal title, creditworthiness, identity, etc.) of any of its Users.

5. Gohitbid does not at any point in time during a transaction between you and a buyer on the Website come into or take possession of any of the products or services offered by you, gain title to or have any rights or claims over the products or services offered by you to the buyer.

6. At no time shall Gohitbid hold any right/title to or interest in the items nor have any obligations or liabilities with respect to such a contract. Gohitbid is not responsible for unsatisfactory or delayed performance of services, damages, or delays as a result of items which are out of stock, unavailable, or back-ordered.

7. The Website is only a platform that can be utilized by you to reach a larger customer base to sell items or services. Gohitbid only provides a platform for communication and it is agreed that the contract for sale of any products or services shall be a strictly bipartite contract between you and the buyer. At no time shall Gohitbid hold any right/title to or interest in the items nor have any obligations or liabilities in respect of such a contract.

8. You shall independently agree upon the manner, terms, and conditions of delivery, payment, insurance etc. with the buyers you transact with.

9. You release and indemnify Gohitbid and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the users on the Website and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Gohitbid cannot control the information provided by other Users which is made available on the Website. You may find other user's information to be offensive, harmful, inaccurate or deceptive. Please use caution and practice safe trading when using the Website. Please note that there may be risks in dealing with underage persons or people acting under false pretense.

10. As a registered seller, you may list item(s) for sale on the Website in accordance with the policies which are incorporated by way of reference in this ToA. You must be legally able to sell the item(s) you list for sale on our Website. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All items must be listed in an appropriate category on the Website. All listed items must be kept in stock for successful fulfillment of sales. The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amount that you may have received from the buyer. You agree not to list a single product in multiple quantities across various categories on the Website. Gohitbid reserves the right to delete such multiple listings of the same product listed by you in various categories.

(VI) CONFIDENTIALITY ~ {Your Account and Registration Obligations}

If you use the Website, you shall be responsible for maintaining confidentiality of your display name and password and all activities that occur with the use of your display name and password. You agree that if you provide any information which is untrue, inaccurate, not current, or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, incomplete, or not in accordance with the ToA, we shall have the right to indefinitely suspend, terminate or block you from accessing the Website.


When you use the Website or send emails, other data, information, or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically or as and when required. We may communicate with you by email or any other mode of communication, electronic or otherwise.


You agree and understand and agree that Gohitbid and the Website merely provide hosting services to its Registered Users and persons browsing/visiting the Website. All items advertised / listed and the contents therein are advertised and listed by Registered Users and are third party user generated contents. Gohitbid neither originates nor initiates the transmission nor select the sender and receiver of the transmission nor selects nor modify the information contained in the transmission. Gohitbid has no control over the third party user generated contents. Gohitbid is merely an intermediary and does not interfere in the transaction between Buyers and Sellers.

You agree, undertake and confirm that your use of the Website shall be strictly governed by the following binding principles:

1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:

a) belongs to another person and over which you have no right;

b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever, or unlawfully threatening or harassing, including but not limited to 'indecent representation of women' within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

c) is misleading in any way;

d) is patently offensive to the online community, such as sexually explicit content or content that promotes obscenity, pedophilia, racism, bigotry, hatred, or physical harm of any kind against any group or individual;

e) harasses or advocates harassment of another person;

f) involves the transmission of 'junk mail', 'chain letters', unsolicited mass mailing, or 'spamming';

g) promotes illegal activity or conduct that is abusive, threatening, obscene, defamatory, or libelous;

h) infringes upon or violates any third party's rights [including but not limited to intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address, or phone number) or rights of publicity];

i) promotes an illegal or unauthorized copy of another person's copyrighted work such as providing pirated computer programs or links, information to circumvent manufacturer-installed copy-protect devices, or pirated music or links to pirated music files;

j) contains restricted or password-only access pages, hidden pages or images (those not linked to or from another accessible page);

k) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

l) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, providing or creating computer viruses;

m) contains videos, photographs or images of another person (with a minor or an adult);

n) tries to gain unauthorized access or exceeds the scope of authorized access to the Website, profiles, blogs, communities, account information, bulletins, friend requests, or other areas of the Website, or solicits passwords or personal identifying information for commercial or unlawful purposes from other users on the Website;

o) engages in commercial activities and/or sales such as contests, sweepstakes, barter, advertising, pyramid schemes, or the buying or selling of 'virtual' items related to the Website without our prior written consent. Throughout the ToA, Gohitbid 's prior written consent means a communication coming from the Gohitbid 's Legal Department in response to your request and specifically addressing the activities or conduct for which you have sought authorization;

p) solicits gambling or engages in any gambling activity which we, at our sole discretion, believe is or could be construed as being illegal;

q) interferes with another's use and enjoyment of the Website;

r) refers to any website/URL which, at our sole discretion, contains material that is inappropriate for the Website or any other website and content that is prohibited or violates the letter and spirit of ToA;

s) harms minors in any way;

t) infringes any patent, trademark, copyright, proprietary rights, third-party's trade secrets, rights of publicity, or privacy, is fraudulent, or involves the sale of counterfeit or stolen items;

u) violates any law for the time being in force;

v) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

w) impersonates another person;

x) contains software viruses or any other computer codes, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept, or expropriate any system, data, or personal information and shall not create liability for us or cause us to lose (in whole or part) the services of our Internet Service Provider ("ISPs") or other suppliers;

y) shall not threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or, prevents investigation of any offence, or is insulting any other nation;

z) shall not be false, inaccurate, or misleading and shall not directly or indirectly, offer or attempt to offer trade or attempt to trade in any item which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;

2. You shall not use any 'deep-link', 'page-scrape', 'robot', 'spider', automatic device, program, algorithm, methodology, or any similar or equivalent manual process to access, acquire, copy, monitor any portion of the Website or content, in any way reproduce, or circumvent the navigational structure, presentation of the Website, or any content to obtainer attempt to obtain any material, documents, or information through any means not purposely made available through the Website. We reserve our right to bar any such activities.

3. You shall not attempt to gain unauthorized access to any portion or feature of the Website, other systems, networks connected to the Website, server, computer, network, or the services offered on or through the Website by hacking, password 'mining', or any other illegitimate means.

4. You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website or breaches the security, authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace information on any other user of or visitor to Website (including any account on the Website that is not owned by you) or to its source or exploit the Website, any service, information made available, or offered by or through the Website in any way where the purpose is to reveal any information (including but not limited to personal identification or information other than your own information) provided by the Website.

5. You shall not make any negative, denigrating, or defamatory statement(s)/comment(s)about us, the brand name, or domain name used by us, including the terms Gohitbid or or otherwise engage in any conduct or action that might tarnish the image or reputation of Gohitbid or sellers on the platform or otherwise tarnish or dilute any Gohitbid trade mark, service marks, trade name and/or goodwill associated with such trade, service marks or trade name as may be owned or used by us. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or Gohitbid 's systems, networks, or any systems or networks connected to Gohitbid .

6. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website, any transaction being conducted on the Website or any other person's use of the Website.

7. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message, transmittal you send to us on or through the Website, or any service offered on or through the Website. You may not pretend that you are or represent someone else or impersonate any other individual or entity.

8. You may not use the Website or any content for any purpose that is unlawful or prohibited by the ToA or to solicit the performance of any illegal activity or other activity which infringes the rights of Gohitbid and/or others.

9. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000, and the rules there under as applicable and amended from time to time and also all applicable domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations(including, but not limited to Sales Tax/ VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding your use of our service and your listing, purchase, solicitation of offers to purchase, and sale of items or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force. In particular you shall ensure that if any of your items listed on the Website qualifies as an "Antiquity" or "Art treasure" as defined in the Act ("Artwork"), you shall indicate that such Artwork is "non-exportable" and sold subject to the provisions of the Antiquities and Art Treasures Act, 1972, and shall ensure that it is not delivered to any buyer at any place outside India.

10. Solely to enable us to use the information you provide us with and so that we do not violate any rights you might have in your information, you agree to grant us a non exclusive, worldwide, perpetual, irrevocable, royalty-free, and sub-licensable (through multiple-tiers) right to exercise the copyright, publicity or database rights or any other rights you have in your information or in any media now known or not currently known with respect to your information. We will only use your information in accordance with the ToA and Privacy Policy applicable to the use of the Website.

11. From time to time you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other users on the website in any manner.

12. You shall not engage in advertising or solicitation of other sellers on the Website to buy or sell any products or services, including but not limited to products or services related to what is displayed on the Website or us. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Website. It shall be a violation of the ToA to use any information obtained from the Website in order to harass, abuse, or harm others or contact, advertise and sell to or solicit persons other than those who have chosen to buy from you. In order to protect our users from such advertising or solicitation, we reserve the right to restrict the number of messages or emails which a seller may send to other users in 24-hour period, which we deem appropriate at our sole discretion. You understand that we have the right at all times to disclose any information (including the identity of the persons who have provided information or material on the Website) as necessary to satisfy any law, regulation, or valid governmental request. This may include, without limitation, disclosure of the information in connection with the investigation of an alleged illegal activity or its solicitation, response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorized us to) disclose any information about you to law enforcement or other government officials as we, at our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. We reserve the right, but have no obligation, to monitor the material posted on the Website. Gohitbid shall have the right, at its sole discretion, to remove or edit any content that violates or is alleged to violate any applicable law or either the spirit or letter of the ToA. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THEMATERIAL YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such content posted does not necessarily reflect Gohitbid 's views. In no event shall Gohitbid assume or have any responsibility or liability for any content posted on the Website or claims, damages, or losses resulting from its use and/or appearance of it on the Website. You hereby represent and warrant that you have necessary rights to all the content you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.

13. Your correspondence or business dealings with or participation in the promotion of advertisers on or through the Website (including payment and delivery of related products or services, any other terms, conditions, warranties, or representations associated with such dealings) are solely between you and such advertisers. We shall not be responsible or liable for any loss or damage of any sort incurred as a result of such dealings or the presence of such advertisers on the Website.

14. It is possible that other users (including unauthorized persons or 'hackers') may post or transmit offensive or obscene material on the Website and that you may be involuntarily exposed to such material. It is also possible for others to obtain personal information about you due to your use of the Website and use such information to harass or injure you. We do not approve of such unauthorized uses but by using the Website, you acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Website. Please carefully select the type of information that you publicly disclose or share with others on the Website.

15. Gohitbid shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group(s) of people, intentionally or unintentionally, in DoS (denial of service) / DDoS (Distributed Denial of Services).


1. Transactions, transaction price and all commercial terms such as delivery, dispatch of products and/or services are as per principal to principal bipartite contractual obligations between sellers and buyers and the payment facility is merely used by sellers and buyers to facilitate the completion of transactions. Use of the payment facility shall not render Gohitbid liable or responsible for non–delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after-sales or warranty services or fraud as regards the products and/or services listed on the Website.

2. You have specifically authorized Gohitbid or its service providers to collect, process, facilitate, and remit payments and/or the transaction price electronically or through cash on delivery (CoD) to and from buyers in respect of transactions through payment facility. Your relationship with Gohitbid is on a principal to principal basis and by accepting the ToA, you agree that Gohitbid is an independent contractor for all purposes and does not have control of or liability for the products or services that are listed on the Website and paid for by using the payment facility. Gohitbid does not guarantee the identity of any User nor does it ensure that a buyer or a seller will complete a transaction.

3. You understand, accept, and agree that the payment facility provided by Gohitbid is neither a banking nor financial service, but merely a facilitator providing an electronic, automated online electronic payment facility for receiving payment through cash on delivery (CoD), collection and remittance for transactions on the Website using the existing authorized banking infrastructure and credit card payment gateway (PG) network. Further, by providing payment facility, Gohitbid neither acts as a trustee nor fiduciary with respect to transaction or transaction price.


1. You, as a seller, shall be required to dispatch the products and/or services for every transaction to the buyer within the time period as provided in the policies to ensure that the products and/or services are delivered in a timely manner. Further, seller will solely be responsible for undertaking transit insurance for products sold on the Website. For avoidance of doubt, Gohitbid will not be responsible for undertaking any insurance(s) for products sold by sellers on the Website.

2. A seller shall provide dispatch details to Gohitbid in such a manner and within a time period as provided in the policies, failing which the transaction shall stand cancelled.

3. A seller shall dispatch the products and/or services using only an approved delivery channel which provides appropriate 'proof of dispatch' & 'proof of delivery' (PoDs)documentation. Such PoD documentation relating to delivery should be maintained by a seller for a period of twelve (24) months from the date of dispatch. The PoDs should be furnished to Gohitbid on demand within the time frame as notified from time to time.

4. A seller agrees that the dispatch details shall be true, correct, and duly authorized andshall not be misleading, fraudulent, false, unauthorized, illegal and shall not contain any misrepresentation of facts.

5. In case a seller fails to provide dispatch details or provides dispatch details not complying with policies, it shall result in consequences as more specifically stated in the policies and which may lead to suspension and/or termination of seller account.

6. A seller agrees that the transaction price paid by a buyer will be remitted to a seller's bank account contingent upon the following events:

a) a buyer confirms the delivery of products and/or services in the transaction;

b) a buyer does not take any action on payment facility to confirm delivery within such a time period as provided in the policies despite confirmation of dispatch of products and/or services by a seller to the buyer;

c) a buyer's refund claim is rejected by Gohitbid due to any breach of the ToA, policies, and any applicable law;

d) remittances to a seller for successful transactions under the payment facility, excluding CoD transactions, would be in compliance with directions issued by the Reserve Bank of India (RBI) for opening and operation of accounts and settlement of payments for electronic payment transactions involving intermediaries vide its notification RBI/2009-10/231DPSS.CO.PD.No.1102 / 02.14.08/ 2009-10 dated November 24, 2009 ('RBI Intermediary Guidelines").

e) Transaction Timelines: Transaction on the Website shall be deemed to be complete only once the following action items are concluded by the respective parties as detailed below:

Step Action Item Days
1 Seller to procure and ship/avail the product(s) sold 1 - 2 days
2 Logistics partner to ship/procur and deliver the product(s) sold (post step1) 4 - 6 days
3 Buyer to confirm or return the product(s) (post step 2) 1- 15days

*Days may vary in exceptional/expressed deliveries.
Once the transaction is completed as stated above, the remittance to seller shall be made in accordance with RBI Intermediary Guidelines.
Remittances to a seller for CoD transactions shall be made through cheque/ demand draft or online bank transfer to the seller's bank account in accordance with above said transaction timelines prescribed in clause (e) hereinabove.


You are responsible for paying all fees associated with the use of the Website and you agree to bear any and all applicable taxes, charges, cesses etc. levied thereon.


(1) Profanity Policy: Gohitbid prohibits the use of language that is racist, hateful, sexual, or obscene in nature in a public area. This policy extends to text within listings, seller pages, and all other areas of the Website that other users may view. If the profane words are part of a title for the item being sold, we allow sellers to 'blur' out the bulk of the offending word with asterisks (e.g. s*** or f***).

What to do?
Please report any violations, like the ones listed below for review:

-- Offensive display names

-- Offensive language in a listing or otherwise

-- If a feedback comment, any communication made among users on the Website, or email communication between sellers and buyers in relation to transactions conducted on the Website contains profanity, please write to us and submit a request for action/removal. Disciplinary action may result in indefinite/temporary suspension of a seller's account or a formal warning.

Gohitbid will consider the circumstances of an alleged policy violation and the seller's trading records before taking action.

(2) Website Disruption Policy: Interference, attempted interference or threatened interference with the Website and/or operations using any software program, routine or activity is a serious offence and is not permitted. Sellers availing themselves of the Website may only modify or add content in those areas specifically designated for sellers. All content must also abide by all other Gohitbid 's policies.

In no case may a seller block, obscure, overwrite or modify any Gohitbid -generated content or pages.

All other site locations or components of Gohitbid 's web pages are strictly for Gohitbid 's use. Violations of this policy may result in a range of actions, including:

-- listing cancellation;

-- limits on account privileges;

-- account suspension; or/and

-- loss of special statuses.

(3) Seller Registration & KYC Policy: As an additional safety measure, sellers intending to register on the Website are required to provide verification documents. Sellers whose transaction value has exceeded Indian Rs. 50,000/- (cumulative) through transactions have to complete the additional verification (know your customer or KYC) process. Till the time such an additional verification is concluded, your remittances shall be on hold and only released upon completion of the KYC process. This verification procedure is aimed to further help Gohitbid become a safer and secure e-commerce platform. You need to provide valid documents for proof of identity and address of the beneficiary or bank account holder mentioned during the registration process. Important: If you edit your bank account details after completing the KYC process, you may be required to provide verification documents again for the new bank account to avoid payment rejections and delays in reprocessing of payments. As part of the KYC process, you are required to provide one valid document for proof of identity and one valid document for proof of address.

Given below are the documents acceptable for the KYC process:

1. For bank accounts belonging to individuals

Proof of Identity (PoI)

• Passport

• PAN card(mandatory)

• Voter's identity card

• Driver's license(mandatory)

Proof of Address (PoA)

• Passport

• Driver's license

• Voter's identity card

• Telephone/Mobile bill

• Bank account/Credit Card statement

• Electricity bill

• Ration card

• VAT/TIN(mandatory)

2. For bank accounts belonging to companies


• PAN Card of the Company

• VAT/TIN (mandatory)


• Company telephone bill

• Company electricity bill

3. For bank accounts belonging to partnership firms


• VAT/TIN (mandatory)


• Telephone bill in the name of firm/partners

• Electricity bill in the name of firm/partners

4. For bank accounts belonging to trusts & foundations


• VAT/TIN (mandatory)


• Telephone bill

• Electricity bill

5. For bank accounts belonging to sole proprietor


• Passport

• PAN card

• Voter's identity Card

• Driver's license



• Telephone/Mobile bill

• Bank account/Credit card statement

• Electricity bill

• Ration card

(4) Display Name Policy: A display name is the unique name that sellers use to identify themselves on the Website. At registration, members should choose a display name that they like and will remember. Display names may not be profane, obscene or violate any Gohitbid 's or third-party's trademarks, copyrights, and intellectual property rights. Furthermore, display names may not be an email address or web address (URL) or represent an email address or web address.
Further, Gohitbid may, at its sole discretion, disallow certain words and phrases (including combinations thereof) from being used as display names. Seller(s) shall not be permitted to use Gohitbid and any other trademarks or logos (including combinations and grammatical variations of such words) which are proprietary to Gohitbid .

Violations of this policy may result in a range of actions, including:

-- listing cancellation;

-- limits placed on account privileges;

-- loss of special status; or/and

-- account suspension.

(5) Listing Policies: To help seller's list items on the Website correctly, we've highlighted some listing policies and described how Gohitbid handles listing violations when they are reported.

a) Proper Category Listing: Items must be listed in the appropriate category. Items thatdon't belong to a category will be moved to the appropriate category.

b) Exceptions: Multiple-quantity listings may offer a choice of color in otherwise identical items. However, a seller must be able to fulfill the entire quantity of every listing in any offered color even if another seller chooses exactly the same color selection. Choice listings may not be offered 'subject to availability' or the buyer may be requested to contact the seller to see the available colors and quantity. This exception for choice of color does not apply to single-quantity listings.

c) Duplicate Listings: A duplicate listing occurs when a seller lists multiple identical items in multiple listings. Listing Techniques that Circumvent Gohitbid 's Fee Structure Sellers may not use systems or techniques to circumvent Gohitbid 's fees. Some examples include:

a. Offering in a listing the opportunity to purchase the item or other merchandise outside the Website;

b. Listings with low prices but unreasonably high shipping or handling costs;

c. Listing an item that requires or offers an additional purchase;

d. Dutch Avoidance - listing a single item and offering additional identical items for sale in the item description. In these situations, a seller typically instructs buyers to indicate the number of items they want and states that they can get the same price as the item in the listing;

e. Listings with an email address or domain name in the title;

f. Catalogue Sales - listing of catalogues from which buyers may directly order items is prohibited. In these situations, a seller will typically offer the catalogue for low-bid prices and complete sales outside the Website for items found in the catalogue;

g. Offering items for sale in a manner that circumvents Gohitbid 's fees;

h. Listings that circumvent Gohitbid 's fees are not permitted and will be ended.

Disciplinary action may result in indefinite/temporary suspension of a seller's account or aformal warning. Gohitbid will consider the circumstances of an alleged offence and theseller's trading records before taking action.

(6) Logistic Charges Policy: A seller can't charge buyers for logistics in excess of the fees prescribed under the following table:

(7) Links Policy: The Website's listing page can only be used to describe, promote, and facilitate the sale of the listed Gohitbid item -- it cannot refer to or promote a seller's individual website, off- Gohitbid sales, or other businesses. The Website's seller page is a place where a seller can promote an individual website or business.

Item Page: Item Page can contain no URLs, links to, or promotional information about any off-Gohitbid webpage, including the websites of a seller or any third party. Links from the Website's item page that interfere in any way with the shopping experience on the Website or solicit any Gohitbid user information, are not allowed. Links from the Website's item page to pages that promote off-Gohitbid sales in any way are forbidden.

Seller Page: This page may be used to describe a seller's business and may not contain URLs or links to the seller's individual website. It may not specifically promote off-Gohitbid sales or sales of items prohibited on Gohitbid nor may it contain links to commercial websites where products from multiple sellers are aggregated by a common search engine.

Violations of this policy may result in a range of actions, including:

-- listing cancellation;

-- limits on account privileges;

-- account suspension; and

-- loss of special status

When policy violations occur, Gohitbid may email the seller as well as the buyer that a listing has been ended.

Rules on Prohibited and Restricted Items:-

Policies about listing items are generally guided by the applicable law in force. However, many restrictions may involve the sale of dangerous or sensitive items and are not necessarily prohibited by law. The limitations are a result of the input by numerous stakeholders, including the community. Just because a particular type of item is listed below, it does not mean that it is completely prohibited. It is also important to respect third-party intellectual property rights and sellers must have legal rights to sell products they list.

Prohibited and Restricted Items List:*

1. Adult Material (see Mature Audiences policy)
2. Alcohol, Wine or Liquor
3. Animal & Wildlife products or hides/skins/teeth, nails and other parts etc. of animals
4. Antiques & Artifacts
5. Beta Software
6. Bootleg / Pirated Software's
7. Catalogue & URL sales
8. Used Clothing
9. Compilation & Information Media
10. Contact Information and User databases
11. Contracts
12. Copyrights
13. Counterfeit Currency & Stamps
14. Downloadable media (Unless expressly permitted by Gohitbid )
15. Drugs
16. Electronic Surveillance Equipment (Unless permitted by law)
17. Event Tickets
18. Firearms, Ammunition, Militaria, Weapons and Knives
19. Firearms, Explosives & Explosive substances
20. Games Software
21. Government ID's and Licenses
22. Hazardous, Restricted & Perishable products
23. Human Parts & Remains
24. Importation of Products - examples include CDs that were intended only for distribution in a certain country
25. Items Encouraging Illegal activities
26. Misleading titles
27. Movie prints
28. Offensive Material
29. Police, Army, Navy & Air Force Related items
30. Prohibited Services
31. Promotional Items
32. Real Estate
33. Replica & Counterfeit items
34. Ringtone
35. Stocks & other Securities
36. Stolen Property
37. Surveillance Equipment's
38. Tobacco & related products
39. Trademarks & Patents
40. Travel
41. Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free
42. Copyright unlocking devices which includes Mod chips or other devices designed to circumvent copyright protection
43. Drug test circumvention aids which includes drug cleansing shakes, urine testadditives, and related items
44. Gaming/gambling which includes lottery tickets, sports bets, memberships/enrolment in online gambling sites, and related content
45. Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or otherprotected property
46. Illegal products which includes materials, products, or information promoting illegal products or enabling illegal acts
47. Miracle cures which includes unsubstantiated cures, remedies or other itemsmarketed as quick health fixes
48. Offensive products which includes literature, products or other materials that:

a)Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors

b) Encourage or incite violent acts

c) Promote intolerance or hatred

49. Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner.
50. Pyrotechnic devices and hazardous materials which includes fireworks and related products; toxic, flammable, and radioactive materials and substances
51. Regulated products which includes air bags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges and law enforcement equipment,lock-picking devices, pesticides; postage meters, recalled items, slot machines, surveillance equipment; products regulated by government or other agency specifications
52. Securities, which includes stocks, bonds, or related financial products
53. Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products
54. Traffic devices which includes radar detectors/ jammers , license plate covers, traffic signal changers, and related products
55. Wholesale currency which includes discounted currencies or currency exchanges
56. Multi-Level Marketing collection fees
57. Matrix sites or sites using a matrix scheme approach
58. Work-at-home information
59. Drop-shipped merchandise
60. Any product or service which is not in compliance with all applicable laws and regulations whether federal, state, local or international including the laws of India.

*The above list is merely indicative and not exhaustive. Gohitbid may at its sole discretion, amend or modify this list.

(9) Multiple Accounts & Listing Policy: Sellers shall not be permitted to have multiple accounts on the Website. The restriction is being imposed in order to protect fraud against users at large. This policy is important tonsure standards and rules regarding performance, risk, and best practices as are applicable for each seller and shall result in ensuring a safe and positive experience on the Website. Further, buyers need to compare different items to make smart and informed purchasing decisions. The duplicate-listings policy is designed to ensure sellers don't list in a way that clutters the buying experience and hurts the overall marketplace. Sellers can't have more than one listing of an identical item at the same time.

Violations of this policy may result in a range of actions, including:

- listing cancellation;
- limits on account privileges and
- account suspension.

These restrictions on duplicate listings include listing an identical item in different categories or listing an identical item using different display names. Listings are considered duplicates if they are for items that have no significant differences between them. To avoid your listings from being treated as duplicates, make sure you clearly show the differences between items in the titles, descriptions, prices, photos, product IDs, item specifics, or parts compatibility areas of a listing. Gohitbid may also look at other parts of the listing to determine whether it's a duplicate. If the differences between the items you're selling aren't obvious in the search results, your listings may be treated as duplicates and will be subject to the consequences outlined above.

(10) Brand Name Use & Restricted Word Policy: Sellers are not permitted to include any brand names or company logos in their listings other than the specific brand name of the original manufacturer for products being sold by sellers under a particular listing. Certain uses of brand names may also constitute trademark infringement and could expose sellers to legal liability. Further, sellers shall not be permitted to use the word Gohitbid or related phrases in their display (including all cognate & grammatical variations thereof).

(11) Seller Protection Program Policy: In order to make sure that a seller's performance is not getting impacted by wrong or foul actions of buyers and also to keep the Website safe and secure for sellers, there is a Seller Protection Program (SPP).

Following are the cases that can be considered under SPP:

1. chargebacks– in case of unauthorized chargebacks and item-not-received chargebacks, seller will be protected,
2. buyer refunds for returned products– in case a buyer returns a product/doesn't return a product and the seller doesn't receive it/received it in a damaged condition, the seller needs to intimate Gohitbid within 10 days of the return-claim closure,
3. octroi paid for return to origin (RTO)– in case there is a courier return of an item that falls under octroi zone, the octroi will be considered already paid for RTO. Please note that these cases will be not be covered if they arise because of seller fraud or seller-buyer mutual fraud.

(12) Replacement Guarantee Policy: The Replacement Guarantee seeks to assist buyers who have been defrauded by sellers on the Website. If at the time of delivery and/or within specified days from the date of delivery of the product(s) any defect is found, then the buyer of the product(s) can ask for replacement of the product(s) from the seller.
If Gohitbid has suspicion or knowledge that some users are involved in any activity that is intended to provide information or claims that are false, misleading, or not genuine, then Gohitbid may, while reserving its rights to initiate civil and/or criminal proceedings against users and at its sole discretion, suspend, block, restrict, or cancel the right of the users tousle the Website and/or disqualify users from availing themselves of any protection through this program.
Gohitbid reserves its right to initiate civil and/or criminal proceedings against a user who files invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Gohitbid may, at its sole discretion, suspend, block, restrict, or cancel the display name (and its related display names) of such a seller and/or disqualify that seller and any related sellers from availing themselves of protection through this program. Any person who, knowingly and with intent to injure, defrauds, deceives, or files a fraudulent complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.

Definition of Returns: Return is the action of giving back the item purchased on the Website by a buyer to the seller. The following situations may lead to return:

1. Item was defective
2. Item was damaged during shipping
3. Item was missing
4. Wrong item was sent by the seller
5. Return could also result in refund of money in most of the cases.

Points to be noted:

1. You can always accept a return irrespective of the policy.
2. If you disagree to a return request, the buyer can file a dispute under. BuyerProtection Program

We encourage buyers to review the listings before making their purchase decisions. In case a buyer orders a wrong item, the buyer shall not be entitled to any return/refund. A buyer needs to raise the refund request within 15 days of delivery. Once the buyer has raised a return request by contacting us on the registered number, you can select one of the following while closing the return ticket:

1. Replace after shipment collection (You have agreed to wait for the logistics partner to collect the shipment from the buyer before replacing it)
2. Refund after shipment collection (You have agreed to wait for the logistics partner to collect the shipment from the buyer before refunding)
3. Refund without shipment collection (You have agreed to refund the buyer without expecting the original shipment back)
4. Replace without shipment collection (You have agreed to replace the order without expecting the original shipment back)
5. In case a seller doesn't close the ticket in 7 days from the date of receiving intimation about the refund request, the refund request shall be settled in favor of the buyer.

Further, for a return being made by the buyer to the seller, the following parameters need to be ensured by the buyer:

Category Condition
Electronics Should be New with original accessories Included
Clothing and Footwear Should be "New & Unworn" (other than for trial)
Beauty, Health & Personal Care Should be "New & Unopened"
Sports & Equipment's Should be "New" and returned with original packaging
Office Products Should be "New" and returned with original packaging

If a product being returned is not in accordance with the above parameters, then the buyer shall not be entitled to any refund of money from the seller. The shipping cost for returning the product shall be borne and incurred by the seller.

(13) Replacement Policy: Replacement is the action or process of replacing something in place of another. A buyer can request for replacement whenever s/he is not happy with an item, the reasons for which could be damaged shipping, defective item, item(s) missing, wrong item shipped and the like.

Points to be noted:

1. A seller can always accept a return irrespective of the policy.
2. If a seller disagrees to a return request, the buyer can file a dispute under Consumer Protection Laws.

A buyer needs to raise the replacement request within 10 days of the date of delivery of products. Once a buyer raises a replacement request (say, by contacting us on the registered phone number provided on the Website), the following steps shall be followed:

1. The buyer shall be asked the 'reason for return". Among others, the following may bathe reasons:

a. Shipping was damaged
b. Item was defective
c. Item dead on arrival
d. Item(s) missing
e. Wrong item sent

2. An intimation shall be provided to the seller seeking either 'approval' or 'rejection' of the replacement request.
3. In case the seller accepts the replacement request, the buyer shall be required to return the product to the seller and only after return of the product; the seller shall be obliged to provide a replacement product to the buyer.
4. Incase the seller rejects the replacement request, the buyer can choose to raise dispute by writing e-mail to Gohitbid .
5. In case the seller doesn't have the product at all, the seller can provide a refund tithe buyer and the buyer shall be obligated to accept the refund in lieu of replacement. All the product parameters shall be required to be complied with in cases of replacement.
6. If the seller doesn't respond to the buyer's replacement request, within seven (7) days from the date of replacement request placed by the buyer, a refund shall be processed in favor of the buyer and the seller shall be liable to refund the amount paid to the seller.
7. All shipping and other replacement charges shall be borne and incurred by the seller.

(14) Disputes (Resolutions) Policy:

What is a dispute?
A dispute can be defined as a serious disagreement between a buyer and a seller in connection with a transaction on the Website.

How disputes happen in a marketplace? Disputes are filed as the result of disagreements between buyers and sellers. Disputes can be raised by either party with the other when complaints/issues are not resolved in their favor.

It is important that before buyers raise disputes, Buyer and Seller should attempt to resolve the issues between themselves. Also another VERY IMPORTANT factor is that whenever a buyer raises a dispute, the seller's payment for that order is put on hold immediately until a resolution happens.

How a dispute is created? Whenever there is a disagreement, a buyer or seller can write an email to Gohitbid in order to raise a dispute. A dispute can be raised at a particular transaction level.

What are the various disputes? The following are some indicative examples of potential disputes:

a) damaged or seal-broken product;
b) part/accessory missing;
c) item not compatible;
d) seller description/specification wrong;
e) defective (functional issues);
f) product not working and manufacturer says invalid invoice.
g)wrong item received; and
h) item not as described

In case a seller rejects the return request of a buyer, and the buyer raises a dispute, then Gohitbid shall try and mediate between the seller and the buyer for a resolution of the dispute. If the dispute is resolved in favor of the buyer, then the buyer shall be entitled to are fund/replacement provided the buyer returns the product to the seller. If the dispute is settled in favor of the seller, the buyer shall not be entitled to any refund/replacement.

Disputes via Chargeback A chargeback (CB) may be issued from the PG/bank in the following situations:

1. item-not-received CB -- it means a buyer hasn't received the item. A refund will be created in accordance with the dispute policies;
2. Unauthorized CB -- it means a buyer hasn't done this particular transaction. Refund will be created in accordance with the dispute policies. Sellers expressly agree that issuing correct and complete invoices is the sole and primary responsibility of sellers. Furthermore, sellers shall ensure that invoices state 'Powered by Gohitbid ' and failing to do so, sellers will be liable for chargebacks (as applicable); and
3. item not as described -- it means the received item is not what a buyer expected. A dispute will be decided in accordance with the dispute policies.

(15) Email Abuse & Threat Policy: Private communication, including email correspondence, is not regulated by Gohitbid . Gohitbid 's policy is to encourage users to be professional, courteous, and respectful when sending emails. However, Gohitbid will investigate and can take action on certain types of unwanted emails that violate Gohitbid 's policies.

Gohitbid will investigate and can take action if any of the following is reported:

1. Threats of bodily harm – Gohitbid does not permit users to send explicit threats of bodily harm.
2. Misuse of Gohitbid 's system – Gohitbid allows sellers/buyers to transact through Gohitbid 's system, but will investigate any misuse of this service.
3. Spoof (fake) email – Gohitbid will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to us through the 'Contact Us' tab.
4. Spam (unsolicited commercial email) – Gohitbid 's spam policy applies only to unsolicited commercial messages sent by users. Gohitbid 's sellers/buyers are not allowed to send spam messages to other sellers/buyers.
5. Offers to buy or sell outside the Website – Gohitbid prohibits email offers to buy or selllisted items outside the Website. Offers of this nature are a potential fraud risk to bothsellers and buyers.
6. Gohitbid 's policy prohibits threats of physical harm via any method, including phone,email, and our public message boards.

Violations of this policy may result in a range of actions, including:

• limits on account privileges;
• account suspension; and
• cancellation of listings.

Other Businesses
Gohitbid does not take any responsibility or liability for the actions, products, content, andservices on the Website that are linked to websites of affiliates and/or third parties using theWebsite's APIs or otherwise. In addition, the Website may provide links to third-partywebsites of our affiliated companies and certain other businesses for which Gohitbid assumesno responsibility for examining or evaluating the products and services offered by them. Gohitbid does not warrant the offerings of any of these businesses or individuals or thecontent of such third-party website(s). Gohitbid does not endorse, in any way, any third partywebsite(s) or content thereof.

(16) Gohitbid Test Program Policy: Gohitbid may and will test the effectiveness of a new technology, product, category, or service offering by conducting a test/pilot program with a limited number of sellers. When Gohitbid conducts such a test/pilot program, sellers who participate may, at the sole discretion of Gohitbid , be allowed to sell in a manner that falls outside the ToA or Gohitbid 's policies. For this reason Gohitbid , at its sole discretion, may restrict the number of sellers participating in such a test/pilot program. Such a test/pilot program may be ended by Gohitbid at any time without any prior notice thereof. Once a test/pilot program is ended and converted into a regular feature, then the same shall be governed by the ToA and Gohitbid 's policies. Further, in such an event, sellers who were permitted to participate in such a test/pilot program shall be governed by the ToA and Gohitbid 's policies and there shall be no exemption/privilege available to them.

Violations of this policy may result in a range of actions, including:

• listing cancellation;
• limits placed on account privileges, if any; • loss of special status; and
• account suspension.

(17) Mature Audience Policy: Under Indian law it may be a criminal offense for you to buy or sell certain types of films, publications, MMS and computer games which may be adult in nature or otherwise not appropriate for minors (individuals under 18 years of age) or prohibited under law and the same should not be listed on Gohitbid .

Violations of this policy may result in a range of actions, including:

• listing cancellation;
• limits placed on account privileges;
• loss of special status; and
• account suspension.

(18) Misleading Title Policy: Your title should accurately describe only the actual item or items you offer/list for sale. The title shall be considered as misleading and hence prohibited from being listed/offered on the Website if:
• your listing/title contains a word or phrase that does not seem to belong to the item listed/offered for sale; and
• a buyer cannot figure out which item you have listed/offered for sale from the title.

Violations of this policy may result in a range of actions, including:

• Listing cancellation
• Limits placed on account privileges
• Account suspension

(19) Seller Non-Selling Policy: It is not permitted for a seller to refuse payment acceptance or fail to deliver an item at the end of a successful sale. If a violation of this policy is reported to us, Gohitbid will consider the alleged offence and the seller's history before taking action. A violation of this policy may result in a formal warning to the seller or temporary/indefinite suspension of account.

(20) Listing Cancellation & Account Suspension Policy:
There are two reasons why your listing may be cancelled or account suspended:
• A violation of the ToA
• A serious violation of one or more of Gohitbid 's policies

If your listing is cancelled or account is suspended, we'll notify you by email, phone, or other modes of communication about the reasons for cancellation of listing or suspension of your account, as the case may be. If you have not been notified about the listing cancellation or suspension of your account, contact us for more information. Reinstatement of your listing or account shall be dependent upon the nature of violation and solely at the discretion of Gohitbid . Gohitbid 's decision shall be final in this regard.

(21)Search Manipulation Policy: Search manipulation is any practice that results in searches on the Website returning irrelevant listings or that otherwise inhibits a User's ability to accurately locate specific items. It shall be a violation of Gohitbid 's policy and may result in listing removal or account suspension. This violation most often consists of the use of brand names or other inappropriate 'keywords' for the purpose of gaining attention or diverting users to a listing. Search manipulation is unfair to Users who may be searching for a specific item and receive inaccurate search results. Certain uses of brand names may also constitute trademark infringement and could expose sellers to legal liability.

Types of Search Manipulation: ~

Keyword Spamming: Keyword spamming is the practice of including brand names or other inappropriate 'keywords' in a title or description for the purpose of gaining attention or diverting users to a listing. Keyword spamming is unfair to users who may be searching for a specific item and receive search results of listings not related to the item. Users often confused and frustrated by such tactics.

Gohitbid Rule(s): All words used to describe an item, whether in the title, description of the item page, or any other way that may be found using search, must be strictly related to the item being sold.

Hidden Text: Sellers shall not be permitted to include hidden text (for example 'white on white') or source tags (meta or header tags). Keywords 'hidden' within the title, description, or through other means are not allowed. Such deliberate attempts may result in account suspension without prior warning.

Brand Name Misuse: Do not include any brand name or company logo in your listing other than the specific brand name used by the company that has manufactured or produced the item you are listing. Certain uses of brand names may also constitute trademark infringement and could expose you to legal liability. Sellers are permitted to use third-party company logos only if they have the license or permission to use such logos.

Misleading Titles: Make sure your title accurately describes only the actual item or items you offer for sale. If your title contains a word or phrase that does not seem to belong to the item(s), make sure it is clear from your description why you included that word or phrase in the title.

(22) Fee Policy: Gohitbid collects the amount, including the item and shipping price, paid by a buyer for any transaction made. Gohitbid deducts as selling commission a percentage of the item price, shipping charges. Gohitbid shipping rates apply to all items sold.

Non Payment:
Gohitbid reserves the right to issue a warning to you or temporarily/indefinitely suspend/ terminate your account on the Website and/or refuse to provide you with access to the Website in case of non-payment of fees by you to Gohitbid . Gohitbid also reserves the right to take legal action in case of non-payment of fees by you to Gohitbid .

Payment Surcharges:
Sellers may not charge buyers an additional fee for their use of ordinary forms of payment, including electronic transfers or credit cards. Such costs should be built into the price of the item -- this policy reduces the potential for confusion among buyers about the true cost of an item. Further, some forms of payment surcharges, such as credit card surcharges, are prohibited by law or under the issuing institution's rules and regulations for merchants. However, sellers may charge buyers for reasonable shipping and handling fees provided the payment of these fees by buyers is disclosed upfront in the listings. Shipping and handling fee can cover a seller's reasonable costs for mailing, packaging, and handling the item. Shipping and handling fees cannot be listed as a percentage of the final sale price.


Without limiting other remedies, we may limit your activity, immediately remove your information, warn other users of your actions, immediately temporarily/indefinitely suspend/terminate/block your account and/or refuse you access to the Website in the event of, including but not limited to, the following:

1. if you breach the ToA, privacy policy or other policies (if any);
2. if we are unable to verify or authenticate any information you provide; or
3. if it is believed that your actions may cause legal liability for you, other users, or us.

We may at any time, at our sole discretion, reinstate suspended sellers. A seller that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such a seller is reinstated by us. Notwithstanding the foregoing, if you breach the ToA, privacy policy or other rules and policies, we reserve the right to recover any amounts due and owed by you to us and take strict legal action, including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.


You shall indemnify and hold harmless Gohitbid its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees from any claim, demand, or actions including reasonable attorneys' fees made by any third party or penalty imposed due to or arising out of your breach of the ToA, privacy policy and other policies or your violation of any law, rules, regulations or the rights(including infringement of intellectual property rights) of a third party.


• If any provision or portion thereof, of this Agreement is found to be invalid, unlawful or unenforceable to any extent, such provision of this Agreement will be enforced to the maximum extent permissible by applicable law so as to affect the intent of the parties, and the remainder of this Agreement will continue in full force and effect.

• The parties will negotiate in good faith an enforceable substitute provision for any invalid or unenforceable provision that most nearly achieves the intent and economic effect of such provision.


All notices or other communications referenced under this Agreement shall be made in writing and sent to the address designated above, or designated from time to time in writing by the Parties. All notices shall be deemed given to the other party if delivered receipt confirms educing one of the following methods: registered or certified first class mail, postage prepaid; recognized courier delivery; or electronic mail.


That the Second Party agrees to jointly and severally indemnify, defend and hold harmless the First Party, and its employees and agents from and against all liability, loss, damage, or expense, including attorney's fees which may be incurred or sustained by reason of the failure of Second Party to fully perform and comply with the terms and obligations of this Agreement.


In the event of either party failing to act in accordance with the provisions of the agreement, the aggrieved party shall at the first instance try to settle the disputed points mutually and amicably, failing such attempt the point in dispute shall be referred to arbitration in accordance with the provisions of Arbitration and Conciliation Act 1996. If, however the arbitrator declines to make any decision or award on the point referred to him then the parties concerned may settle the dispute by having recourse to appropriate legal proceedings. Arbitration is limited to territorial jurisdiction of Jaipur (Rajasthan).


This agreement shall be construed and interpreted in accordance with the laws of the India and within the territorial jurisdiction of Jaipur (Rajasthan) courts only.


This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, personal representatives, executors, administrators, successors and assigns.


That due to force-majeure at any stage, if it appears that the implementation of this Agreement and provision of service is not possible, then all the parties to this Agreement will decide the modalities of termination of this Agreement with the assistance of Arbitrator.

I have carefully read the foregoing and fully understand its contents.
I agree and acknowledge that my consent is a voluntary act on my part and that I have not been coerced into entering this agreement by anyone.

I Agree to all the ToA mentioned above.